Can all the broken workflow processes please raise their hand?
Sometimes, you get lucky. You just know that you’ve got a process that needs help.
Making a to do over to-do lists
My name is Andy and I’m a To-Do-List-aholic. I love to-do lists.
Alas, poor spreadsheet, I knew it well
When we started a large documentation project a few years ago, the tool I reached for was a spreadsheet.