Training and Documentation

Training and Documentation 2018-07-13T00:13:58+00:00

Knowledge sharing is a key component to the success of your business. It’s not enough to have the right tools in place. Your team needs to know how to use them to their full potential.

Our technical writing and training experts are ready to give you that competitive edge. We learn about your staff and develop a curriculum and delivery style that best meets your specific learning environment. From the technology-challenged to the expert user, our veteran instructors enthusiastically tackle any level of training.

We can:
▪ Conduct a training needs analysis
▪ Plan and design your curriculum
▪ Develop a budget for your training program
▪ Handle program logistics
▪ Manage course scheduling
▪ Administer course registration
▪ Determine best delivery methods, ranging from in-person instructor-led classes to online classes to custom e-learning programs, or a combination of techniques
▪ Ensure you reach all your users, from the challenged to high-flying
▪ Conduct high-level courses for IT personnel
▪ Create supporting documentation, from quick “how-to” handouts to complete user guides.
▪ Provide on-site and/or remote support during and after rollout

We strive to empower your employees with the tools they need to excel in your business. Our professional, encouraging instructors are committed to the success of everyone on your team.